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Commercial Disclosure

Information to apply with Japan's Specified Commercial Transactions Act.

Legal Name: Christopher James Bartlett (trading as Special Circumstances International)

Address: We will disclose without delay if requested

Phone number: We will disclose without delay if requested
Hours: 10:00 - 18:00 (excluding weekends and holidays)

Email address:

Head of Operations: Christopher James Bartlett

Additional fees: No additional fees
Exchanges & Returns Policy: Please contact us in the event you require an exchange or refund.
We follow the policies of all software retailers we work with.
If you purchase a product directly from us we offer a refund in the first 30 days. We will also consider a request for refund after that time at our discretion and/or in line with all applicable laws.
Delivery times: For digital orders delivery should be instantaneous or within 72 hours (to allow for server issues), for physical items usually within 3-5 days, certainly within 14 days unless otherwise stated.

Accepted payment methods: For consumers only credit or debit cards will be accepted through our payment processor. For businesses please contact us to discuss the full range of payment options.

Payment period: All payments must be made at the time of purchase.

Price: All prices include sales tax unless otherwise stated.

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